Introduction
Wasan Group is a B2B marketplace platform connecting global buyers with verified manufacturers and suppliers. Whether you're looking to source raw materials, finished goods, or specialized services, this guide will walk you through everything you need to know.
Create Your Account
Sign up as a Buyer or Supplier. Provide your business details and verify your email address to get started.
- ✓Use your official business email address
- ✓Have your business registration number ready
- ✓Choose the correct account type (Buyer or Supplier)
Complete Your Profile
Fill in your business profile to build trust with potential partners. Verified profiles get 3× more responses.
- ✓Upload your company logo and cover image
- ✓Add your certifications (ISO, CE, FDA, etc.)
- ✓Describe your products or sourcing needs clearly
Discover Products & Suppliers
Use our powerful search and filters to find exactly what you need from verified global suppliers.
- ✓Use category filters to narrow your search
- ✓Sort by verified status, rating, or price
- ✓Save suppliers to your watchlist for later
Contact & Negotiate
Reach out directly to suppliers through our secure messaging system. Request quotes and negotiate terms.
- ✓Use the RFQ (Request for Quote) tool for bulk inquiries
- ✓Attach product specs or design files when messaging
- ✓Ask for samples before committing to large orders
Place Orders with Trade Assurance
Secure your transactions with Wasan Group Trade Assurance. Your payment is protected until you confirm delivery.
- ✓Always transact through the platform for protection
- ✓Review supplier terms and delivery timelines
- ✓Enable Trade Assurance for all orders above $1,000
Manage & Track
Monitor all your orders, messages, and supplier relationships from your enterprise dashboard.
- ✓Set up notifications for order status changes
- ✓Use the analytics tab to track your spending
- ✓Rate suppliers after order completion
For Buyers
Finding the Right Supplier
Use the Explore Marketplace section to browse over 2 million products across 27+ categories. You can filter by country of origin, minimum order quantity (MOQ), certification type, and price range.
Sending a Request for Quote (RFQ)
For custom or bulk orders, use the RFQ tool. Describe your requirements, upload specs, and receive competitive quotes from multiple suppliers within 24 hours.
Trade Assurance Protection
All orders placed through Wasan Group's checkout are covered by Trade Assurance. Your payment is held securely and only released to the supplier once you confirm receipt and quality.
For Suppliers
Listing Your Products
Navigate to your Supplier Dashboard → Products → Add New Product. Fill in the product title, description, MOQ, price range, and upload high-quality images. Complete listings get 5× more inquiries.
Responding to Buyers
Respond to buyer messages within 24 hours to maintain a high response rate. Suppliers with ≥90% response rates get a \"Top Responder\" badge which boosts visibility in search results.
Getting Verified
Submit your business license, ISO certifications, and factory audit report through Settings → Verification. Verified suppliers appear at the top of search results and gain access to premium buyers.
Business on Autopilot
Wasan Group integrates a dedicated AI suite designed to streamline operations for both buyers and suppliers. The core utility is to eliminate manual listing creation, speed up RFQ replies, automate translations, and offer data diagnostics on demand.
To get started with the AI, open your dashboard and click on the AI Assistant Panel. From there, you can prompt the assistant, upload draft images to auto-generate catalogs, or click Draft with AI on incoming messages. The Wasan AI Engine handles background operations so you can focus on signing contracts, partitioned into four functional subsets below:
1. Listing & Content Automation
Automate the creation of premium product pages that rank higher in search results and convert global buyers.
- ▪Product Description Generator
Input basic specs (e.g. \"100% Organic Cotton, 200GSM\") and the AI creates formatted lists, features, and technical specifications.
- ▪Auto Tagging & Classification
Upload a product image. Wasan AI scans the image, flags visual attributes, and automatically assigns precise tags and categories.
- ▪SEO & Image Optimiser
Generates alt text for search crawlers, refines meta titles, and structures URL slugs for maximum search presence.
2. Transaction & Negotiation
Close B2B deals faster by drafting high-quality proposals and defining optimized supply pricing tiers.
- ▪AI RFQ Reply Writer
When a buyer submits a Request for Quote, click \"Draft Reply\". The AI auto-generates a polite, structured quote sheet matching their specifications.
- ▪Smart Pricing Suggester
Analyze market averages and category demand to suggest target Minimum Order Quantities (MOQ) and bulk-tier discount pricing.
3. Sourcing & Communication
Engage buyers across borders using automated messaging and intelligent lead nurturing scripts.
- ▪AI Marketing Assistant
Automatically drafts and localizes email campaigns, newsletter promotions, and product updates matching buyer language preferences.
- ▪AI Seller Assistant
Acts as a 24/7 assistant. Ask questions directly in your dashboard chat to get instant information regarding orders, compliance, and custom tariffs.
4. Growth & Performance Diagnostics
Get clear, actionable recommendations from your transaction data without complex analytics dashboards.
- ▪AI Sales Insights
Scans order histories and drafts simple summaries: \"Cotton canvas orders from Saudi Arabia are up 25%. Restock inventory or adjust ad spend to capture this trend.\"
Frequently Asked Questions
Is Wasan Group free to use?
Basic accounts are free. Premium memberships unlock advanced features like unlimited RFQs, priority placement in search, and dedicated account managers.
How do I know a supplier is legitimate?
Look for the Verified Supplier badge. All verified suppliers have undergone our 5-step vetting process including business license verification, factory audit, and trade history review.
What currencies and payment methods are accepted?
We support USD, EUR, GBP, AED, CNY, and 40+ other currencies. Payments can be made via bank transfer (T/T), credit card, Letter of Credit (L/C), and Wasan Pay (escrow).
How do I report a fraudulent listing?
Click the \"Report\" button on any product or supplier profile, or email trust@wasangroup.com. Our Trust & Safety team reviews all reports within 48 hours.
Need More Help?
Visit our Help Center for detailed articles, or contact our support team. Enterprise clients can reach their dedicated account manager directly from their dashboard.